I have problems maintaining control over the content of my own radio station.

Despite the numerous functions and tools that SHOUTcast provides to support the broadcast and management of a radio station, the user encounters difficulties in controlling the content of his station. Though the platform offers the possibility to manage one's own content and schedule, the user struggles to use these features efficiently and to fully exploit the tool's potential. This results in the user not having full control over what their listeners hear. This can lead to a suboptimal listening experience and ultimately also affect the audience of the station. Therefore, it is a major concern to find a solution to this problem.

The SHOUTcast tool could solve the problem by providing a more user-friendly and intuitive dashboard with clearly labeled controls and guides for content management and scheduling. An improved training program could help users gain a better understanding of how to use the platform. In addition, implementing a feedback function could help improve the user experience by allowing users to leave comments or suggestions that could be used for further improvement of the platform.